Contact Details

01454 313849

Out of Hours

NHS Direct

Home Visits

Home visits are made to patients considered to be too ill or immobile to come to the Surgery.

Please try to call the reception before 10 a.m on the morning you require a visit. You will be asked the nature of the call.

Please only use this service when really required, as one home visit takes up the time that six patients could be seen in Surgery where there are better medical facilities.

Your home visit will be prioritised and we will be unable to specify who will visit you.

Reception Number: 01454 313849

Emergencies

We provide a duty doctor on call throughout our opening hours.

Telephone Advice

If you would like advice please tell the receptionist and a doctor or nurse will ring you back. They may sometimes relay a message via a member of staff.

Receptionists

Our receptionists do a difficult job very well. They are responsible for the smooth running of the practice and have to balance the needs of the doctors with those of the patient. Please remember, if you are kept waiting or asked irritating questions they are only doing their best to help you.

If you are feeling very unwell while waiting to see the Doctor

Please tell the receptionist and she will make arrangements for you to lie down until the doctor can attend to you.

PLEASE ASK AT RECEPTION IF YOU NEED HELP IN ANY WAY

Test Results

If you are calling for the result of a blood test, x-ray or other investigation please allow a week and ring after 11am. If the doctor feels he needs to speak to you urgently about a result you will be contacted by the practice.

Referrals

You are entitled to a copy of any referral letters sent on your behalf. Please ask at Reception for details. You will be asked for photographic proof of identity. There is a nominal charge for copies.